AI & Data

When you ask Jens for coaching, Jens sends the text needed for that turn — typically your message, relevant prior messages in the same conversation, and any document or transcript text included in the turn — to the AI provider so it can generate a reply.

Jens does not send your Clerk authentication secrets, Supabase database credentials, or other infrastructure secrets to the AI provider.

Jens is an AI coaching product. Generating useful coaching requires sending the situational context you provide to a language model.

Jens currently uses OpenAI to generate coaching responses. Provider choice may change in the future; this page will be updated when it does.

• Account profile data associated with your Clerk account (such as user id, and name / email when available).
• Conversation history — your messages and Jens replies — so coaching can continue across sessions.
• Thread metadata such as titles, workflow labels, and attached filenames.
• Operational usage events (success/failure, model, token counts, latency, high-level error summaries) that do not include prompts or transcripts.

When you attach a document, Jens extracts readable text so it can be used as coaching context. In the current architecture:

• Original file bytes are processed transiently for extraction and are not kept as permanent file storage.
• Extracted text that you send with a message becomes part of the conversation content Jens stores for continuity.
• Pasted transcripts are stored as part of the messages you send.

Conversations remain available in your account until you delete them or delete your account. Deleted conversations are removed from Jens application storage for your user.

Jens personnel do not casually inspect private user conversations or transcripts. The founder admin tools used to operate Jens are built to show operational metadata (usage, errors, account activity) — not your message contents or uploaded transcript text.

If access to conversation content is ever required for support, it should happen only with your explicit permission.

• Delete individual conversations from the sidebar.
• Delete your account from Settings (requires sign-in).
• Contact us via the Contact page.